Last updated: April 4, 2022.
Mind the Graph is a SAAS (Software as a Service) platform for academic infographics. The clients can use a vast library of scientific illustrations or request customized ones, which are available as a service included in the subscription.
- Subscription types: the upgrade from the version of the platform will give access to the full features of the product and includes an on-demand illustration service, included in the subscription price. There are 3 different types of subscription: "Beginner", “Junior”, “Senior” and “ProTeams” whose features are described in mindthegraph.com/pricing
- Automatic renewal: every subscription can be done with monthly or annual payments, with the same benefits. The Monthly subscription is charged every month, whereas the Annual subscription is charged every year, always starting at the time of subscription. Therefore, it is considered a pre-payment mechanism that gives access to the platform for the following subscription period. The renewal is automatic in all subscription types.
- Cancelation: If the client doesn’t want to continue using the platform, he or she can decide to cancel the subscription to avoid being charged in the forthcoming period. The canceled subscription does not mean an immediate block to the platform. Instead, it will still be able to use the platform normally until the end of the current period (except for Paypal subscribers). If the subscription is NOT canceled, it will be renewed automatically in every period.
Refund Policy: We will refund duplicated payments/subscriptions and compensate for any eventual financial loss from our clients with a refund and/or extended subscription period. It is our policy to NOT refund users that simply forget to cancel the subscription in due time.
Please read these Terms and Conditions carefully before using the www.mindthegraph.com website, operated by Mind the Graph LLC ("us", "we").
The content stored in and created with mindthegraph.com is available under a free culture Creative Commons license. Free users are allowed to publicly present the infographics created with the Mind the Graph editor and use the illustrations available on the website, provided with Mind the Graph watermark logo is kept in the image, as exported via the website. Modifications on prior work may also be performed, if you agree to also share the modified work. By using the website, you also allow other Mind the Graph users to use your images and create upon them, under the same terms. This is known in the CC community as "attribution share-alike 4.0 licensing". More details about this license can be found here: http://creativecommons.org/licenses/by-sa/4.0/.
Subscribers are entitled to full rights to their creations and are recognized as authors, keeping their rights and ability to transfer authorial rights to third-party publishers without previous consult with Mind the Graph. They can also perform public presentations of the pictures at their own discretion.
Characteristics of the Creative Commons license used for free users:
Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use. We suggest that the published material mentions the following sentence “Figure created in the Mind the Graph platform, available at www.mindthegraph.com” in the appropriate section of your paper, class, or conference talk, whenever possible.
- ShareAlike — If you remix, transform, or build upon the material, you must distribute your contributions under the same license as the original.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Users are free to enter our site and export the infographics to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
- The licensor cannot revoke these freedoms as long as you follow the license terms.
The content created in Mind The Graph is considered Private and restricted use by its creator.
To make the content public, the user must share the creation with other selected users with the Share Creation feature, or share the creation URL (available only to the content creator user), or if the content is published by journals or another public medium.
This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website. While registering or using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include but is not limited to, your full name and email, used for login purposes.
Personal data entered by the user
Mind the Graph company operates under Brazilian laws with a subsidiary in the United States (Mind the Graph LLC), and is therefore subjected to the “General Law on Personal Data Protection” (Lei Geral de Proteção de Dados Pessoais – LGPDP - 13.709/2018). The LGPDP is similar to international regulations like the European GDPR and US CCPA. Please read below how we deal with data provided by our users and content generated on the mindthegraph.com platform.
As part of the requisites to use the platform, the user will generate an internal profile, which may or may not include sensitive personal data. The obligatory information is an email address (used as username) and a password. This information will be requested each time the user access the platform. Every user account is personal, so the email address and password are registered in our databank and used to identify all the other linked data, including, but not restricted to the content generated by the user in the platform. The password is registered in a cryptograph-secured environment and the company employees have no access to the actual password. If requested, the password retrieval service is fully automated and actionable by the user.
Complimentary personal information may be asked as a follow-up process including landing pages and additional forms on the website of additional services provided by digital marketing platforms, like RDStation (www.rdstation.com.br) used by MindtheGraph. Complimentary information includes “Name”, “Profession”, “Research Field”, “Institution”, “Role”, and “Country”, which are not obligatory and can be eventually available to the public in a personal profile. Additional sensitive contact information may be collected via landing pages or forms, including telephone number, WhatsApp number, Skype username, and Google hangout username, and will be used for direct sales activities. Providing this information is not obligatory to use the platform and the user provides it with the objective of being contacted by a sales representative. All the contact information is stored in our databank and the aforementioned digital marketing platform and may be consulted by authorized personnel within the company.
Financial information, such as credit card details, is requested only during the subscription process and for the users who actively decide to subscribe to the platform. This sensitive information is collected in a secured digital environment (SSL – secure sockets layer) and directly stored in the payment gateway service. Mind the Graph currently uses Stripe (stripe.com) and Paypal (paypal.com) as payment gateways. The subscription process is fully automated and Mind the Graph personnel has no access to the financial information provided by the client during the subscription. However, all other data eventually entered by the client in the payment gateway platform, such as name and contact address, is accessible by Mind the Graph and may be used for invoicing and user identification purposes.
Mind the Graph user can assemble and/or create visual information in the platform using the digital tools and assets provided (“User-generated content”). This includes, but it’s not restricted to the files voluntarily uploaded by the user on the platform and/or accessed in any form via service integration with image banks, video banks, or any other form of content accessed by the user through the platform and used in the composition of images, slides, infographics, and presentations. Content uploaded and/or created by the user is stored in our data bank and is accessible by Mind the Graph, if necessary. No sensitive confidential data should be uploaded or used in the slides without clear intention to do so, under the possibility that is eventually seen by any of the company employees. While technically able to visualize user-generated content, the company has no intention and/or practice to screen the content, nor does it endorse in any form the generated content.
If you provide any feedback or suggestion to Mind the Graph or its related services, you acknowledge that the content is not confidential and you authorize the company to use it at its own discretion, without any notification or compensation of any sort. For the purpose of this document, feedback and any communication via the platform is considered user-generated content. Irrespective of any of the above, you keep the property and rights on any asset, image, or content used in the platform that you already owned before.
Access to Youtube API and third-party content
Mind the Graph does not guarantee the reliability of the use of materials and information found on its website, nor does it endorse by any means the content created by its users. We cannot guarantee the authenticity of any data which users may publish on the Mind the Graph website. Mind the Graph is not liable for any loss or damages suffered in connection with the use of or exposure to any content available on www.mindthegraph.com or any user-created infographics published, emailed, accessed, transmitted, or otherwise made available via the website. As a website user, you will be solely responsible for any damages or loss to any party resulting from your activities on the website.
The subscription to the Mind the Graph website gives access to a full version of the product, including additional features and an on-demand illustration service. This depends on the type of subscription selected, with different costs. The details about what’s included in each subscription type are available at http://mindthegraph.com/pricing.
In brief, we offer the ”Beginner”, “Junior”, “Senior” and “ProTeams” versions of the Mind the Graph platform. The “Beginner” version is perfect for an initial experience with the platform and includes the basic features. The “Junior” subscription allows you to edit 2 figures, upload unlimited external files, use up to 10 scientific illustrations in the creations, and request 1 illustration per month to our on-demand service. The “Senior” subscription allows unlimited edition of figures, unlimited upload of external files, unlimited use of scientific illustrations, request for up to 5 on-demand illustrations per month, and have high priority for support. The “ProTeams” subscription allows unlimited edition of figures, unlimited upload of external files, unlimited use of scientific illustrations, request up to 50 on-demand illustrations per month, and have high priority for support. It also allows sharing of content as teams. We offer a discounted price for infographic creation in the “ProTeams” subscription.
The delivery time for custom illustrations in individual subscriptions (Junior and Senior) is up to 7 days from the processing date. For ProTeams, the schedule will be set between Mind The Graph and subscribers.
The monthly illustration requests are not cumulative.
All subscriptions include watermark-free downloads, to restore deleted files, high-resolution exports, and the use of templates in the platform.
Subscription duration and Renewal
Every subscription can be done with monthly or annual payments, with the same benefits. The only difference between monthly and annual subscriptions it’s the progressive discount in the annual modality. The Monthly subscription is charged every month whereas the Annual subscription is charged every year, always starting at the time of subscription. Therefore, it is considered a pre-payment mechanism that gives access to the platform for the following subscription period. The renewal is automatic in every subscription. The client will be charged periodically to ensure access to the platform.
Cancelation and Refund policy
If the client doesn’t want to continue using the platform, he or she can decide to cancel the subscription to avoid being charged in the forthcoming period. The canceled subscription does not mean an immediate block to the platform; instead, one will still be able to use the platform normally until the end of the current period. If the subscription is NOT canceled, it will be renewed automatically every period. It is our policy to not refund users that simply forget to cancel. The cancelation process is described in the general session of our help center: https://mindthegraph.zendesk.com/hc/en-us/sections/202922278-General-info. Any financial loss caused by a mistake at our side, be it due to an error of the system or a personal mistake from a member of the Mind the Graph team will be compensated as a refund or extended subscription period. Our payment system is designed to prevent the occurrence of systematic mistakes and we will always dedicate our best efforts to solve any question that eventually happens. Refunds will be granted in case of duplicated payment or subscription, in case of charging a subscription when the client already canceled it before the renewal period, or in any reasonable situation. We will not refund a subscription due to an incomplete cancellation process and/or when the client forgot to cancel in due time for any reason. Any special case will be evaluated by the customer success team and communicated accordingly.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website and using our editor after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the website.
The content of the Mind the Graph website(www.mindthegraph.com) is available under a Creative Commons Attribution-ShareAlike 4.0 International License.